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We're here when you need us.
As a family-run business, we believe hospitality starts with being easy to reach and ready to help. Whether you’re booking a stay, need help with a property, or want to list your home with us, our hospitality team is here with clear answers and quick support.
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Frequently Asked
Do you offer WiFi?
Yes, almost all of our properties have WiFi, however some properties are rural, so connections can be unreliable. Check the listing before booking for more information.
What is your refund policy?
All reservations are non-refundable and charged 100% at the time of booking.
What is your pet policy?
Not all homes are pet-friendly. We do charge a pet fee of $59 per pet, plus applicable taxes.
What is your smoking policy?
We have a firm no-smoking policy that applies both inside the home and within 25 feet of the property. We kindly ask that if you wish to smoke, please do so in the driveway area and be sure to collect your cigarette butts.
Do you provide coffee?
We provide a traditional drip coffee maker, coffee filters, and coffee mugs for your convenience. While these are supplied, we recommend bringing your own ground coffee to best suit your taste.
What payments are accepted?
We accept credit card payments only, due at the time of booking. Unfortunately, checks are not accepted at this time.
Can I film during my stay?
A refundable security deposit of $1,000 is required for all filming projects. You’ll also need to provide a valid Certificate of Insurance before filming begins. Additionally, we ask that you sign a release form confirming your agreement with our filming terms and conditions.